THOMAS s Fgw

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Dr. Scholl's skin tag remover

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I purchased a skin tag remover product from Walgreen's pharmacy last november 2023. the product failed to remove any portion of the skin tag. so I sent in the unused product along with the product and receipts and never received any refund. I also e-mailed everything I was supposed to and even faxed it. I used the u.s.p.s, a fax service, and the e-mail 4 different times through each of these ways of attempting to get a refund and both Candace c. and jasmyn did cooperate with any refund and they are both reps with this company.
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Loss:
$30
Pros:
  • It said money back guarantee on the box
Cons:
  • Dr scholls does not stand behind there product of skin tag remo

Preferred solution: Full refund

Charles L Cyn

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Verified Buyer
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| map-marker Virginia Beach, Virginia

Teturns

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Dr Scholls - Teturns
DI purchased inserts at Walgreens. The wouldnt refund my money . It is past thirty days a store policy is not to refund after 30 days . The inserts are gauarantred for 90 days so Drscholls needs to refundd my money.
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User's recommendation: Don’t buy

Glen G Knl

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Pissed off/ fed up/irratated

I,ve been using Dr. Scholls Foot Spray for quite a few years now.

Here lately I keep getting cans that will not work. Let me clarify. These are pressurized spray cans. There's pressure and product in them, however as soon as I start spraying, they stop.

Like the nozzle freezes up or something. This has happened in the past once in a while, but now I have 4 cans that I have bought consecutively sitting on my dresser that are useless. Sure I could just switch to another product but maybe I liked this one. What burns my *** is corporations just don't give a *** anymore and we the consumer are the ones who get burned.

Where's the quality control. Where's the accountability. This rant is initially intended for the company. I hope they read it and start caring about their customers before karma bites them in the *** or enough customers get fed up and they go out of buisness.

That's the only power we have people. They don't care until they see their numbers start dipping.This used to be a much better country.

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Preferred solution: FIX THE PROBLEM. Start caring about the people you make money from.

User's recommendation: quit buying in large numbers. we all know "customer service" is a joke

Anonymous
map-marker Saint Louis, Missouri

Socks i purchased

Socks I bought that haven't worn well. They wear through quickly on the regular foot sock & the spa socks slip off the foot & into your shoe & when you take them off there is material that has worked loose like fuzz. I've always liked doctor scholls products but their foot socks leave a lot to be desired.
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User's recommendation: Call the company & let them know if you have a problem with a product

Peggy F Shm

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Verified Reviewer
| map-marker Kansas City, Missouri

Have not received refund for item returned

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Never received refund for item returned. Never could get through to customer service. Got through one time & was very rude
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User's recommendation: Don’t buy anything off line from Dr. Scholls.

Anonymous
map-marker Louisville, Kentucky

Dr. Scholls fully refunded a Christmas order

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We were inadvertently sent a pair Dr. Scholls mens low rise work shoes instead of a womans pair of bootie boots. They were great! We have already received the full refund.
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Anonymous
map-marker Philadelphia, Pennsylvania

Falling apart

Dr Scholls - Falling apart
70.00 sneakers only wore 10 or so times. Falling apart! Purchased at DSW, friend bought same thing, same problem.
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Elika Mmg
map-marker Newark, New Jersey

No one lcalled

Shoe not made well ! The shoe seem must of seperated from the heal . It made a clatter noise when walking with it !I was not aware if it until I saw it coming apart,I bought these shoes to help me with my back to make me walk better.Dr scholls made a promise they were better than sketchers but it does not seems so! They are made cheap from China!
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User's recommendation: Don’t buy work shoes from dr scholls!

Steve J Czh

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Verified Buyer
| map-marker Managua, Managua

Need to return custom fit inserts

Dr Scholls - Need to return custom fit inserts
Trying to return online I cant receive a link for my order number. I hope someone will contact me the inserts are not comfortable. My feet are killing me at the end of the day.
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Preferred solution: Full refund

Don Wxx

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Verified Reviewer
| map-marker Detroit, Michigan

Cannot get thru to customer service to make a return!

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Poor nonexistent customer service and so hard to make a return!!! This is ridiculous. Here is more thing to get 100 symbols
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User's recommendation: Don’t buy from them

Anonymous
map-marker San Clemente, California

Difficult to return.

When I go online with my order number, the menu would not let me check the shoe I need to return. It says sale still pending. Phone number is not answering. Very frustrating.
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User's recommendation: Unless, you know you love the shoe, it’s difficult to return.

Jaylea Jin
map-marker Canton, Ohio

Not comfortable, and would not exchange or return. They hurt my ankles.

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Purchased shoes that were terribly uncomfortable, hurt my ankles they would not exchange or help in anyway. Because they were final sale..

Im informing: that all shoes are not comfortable or that this company cares they will not bend the rules for even a customer who purchases other shoes there, so I unsubscribed never buy from them again plenty of other shoe stores!

I gave her the heads up over the phone she didnt care! I am a business owner also, but I will bend the rules once for a customer and say please dont ask me to do it again and they wont but they come back and they love my loyalty to them that I was willing to go the extra mile!

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User's recommendation: Don’t trust us is a comfortable and they will not back that if you purchase shoes that are final sell your stock, no matter what you won’t waste your money!

2 comments
Guest

Most places don’t take shoes back after they have been worn and are not able to be sold. Don’t be so cheap.

Diana V .Apy
reply icon Replying to comment of Guest-2302506

Not cheea

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Jaylea Jin
map-marker Canton, Ohio

Purchase shoes, final sale would not let me exchange or anything. Shoes hurt terribly my ankles.

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Im a customer I told her Im unsubscribing never purchased shoes again at your company. to with rules, but I will bend them once to meet the needs and say dont ask me to do it again and that brings them back forever.! Comfortable shoes because I purchased two other pairs of different shoes worked out great I was confident, but I cannot wear them the pain in my ankles against the leather.. I shouldve gotten the material one .. would not let me exchange or do anything! Because of the rule !
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User's recommendation: I would tell them not all the shoes are comfortable as they proclaim, and if you buy a pair of final sale, they will not exchange or anything you’re stuck. Don’t trust all the shoes do not buy final sale shoes they will not help you or work with you.

Gina E Yom
map-marker Dayton, Ohio

Can't reach someone to make a order

I have tried 3 times to order will not take my new address or card # I don't have time for this. About to give up!
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Deborah D Qlh

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Verified Reviewer

Original

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Why arent the ORIGINAL Dr. Scholl sandals made with the big toe dip & toe ridge and wooden? The toe ridge and big toe dip helped to hold the sandal in the foot and I LOVED these in the summer. They helped STRENGTHEN & TONE my legs! Bring back the true ORIGINAL Dr. Schools! And affordable like they were! The advertised originals arent the originaland $120.00? If Im paying $120 then I want the tru originals and thats still too expensive for a favored staple shoe for summer to woman & teenagers! Thank you for your time & consideration. Sincerely, Deborah Donovan 108 Carroll St Manchester NH 03102
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Pros:
  • Original fashion seventies and eighties eighties fashion back
Cons:
  • Not original too expensive

Preferred solution: The original sandal with toe ridge and big toe dip in WOODEN SOLE

Bob N Ufm

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Verified Reviewer
| map-marker Saint Catharines, Ontario

Shoes bought a falling apart

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I purchased a pare of Dr. Scholls shoes from Walmart Canada.the UPC/cup numbers are 062773****978 size 9w.The bottom rubber (blue) has almost completely come off leaving only white exposed.The blue rubber has collected around the out side edge of the shoe.The support on the heal area is gone. i have found these shoes of very poor quality. I have had the shoes less than 3 months.
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User's recommendation: watch what you buy

About

Related Companies

Bayer, Seresto, Afrin, HydraSense, Bayer CropScience

Summary

Dr Scholls is a footwear and foot care brand owned by British-company SSL International and manufactured in China. Founded in 1906 by podiatrist William Mathias Scholl in Chicago, United States, the company expanded globally through his dual-talents to design and patent over 1000 foot care products, and find original ways to market. Having become a member of the Fortune 500 in 1971 following the death of Dr Scholl in 1968, it was bought by Schering-Plough, who under parent Merck Co. continue to make shoes in China, and have a North American distribution agreement with the Brown Shoe Company. In 1984, Schering-Plough sold the global brand and non-North American operations to European Home Products, who today as SSL International continue to manufacture footwear and foot care products distributed under the Scholl brand. Dr Scholls is headquartered in London, England.

Dr Scholls reviews and complaints

Dr Scholls is ranked 1000 out of 4780 in Footwear and Clothing category

Area Served

USA

Payment Methods

PayPal

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