Dr Scholls - Not able to find bank to cash E-Check issued
I'm very disappointed with the company. I have bought dozens of products from them in the past and been mostly satisfied with my purchase. I recently bought a pair of inserts with a $10 rebate promotion attached. I did receive a link to print my rebate check... only problem, no bank I deal with will cash it due to its unusual format. The check is printed on your home computer and is front and back on side of the page. I talked to my bank and they stated they have no was of processing it and that this isn't the first one they have seen.
It would appear that this is a craft way to get out of following through on their commitment to pay the promised rebate, because most people will just give up trying and move on. Very disingenuous in my opinion.
I hoping I'm wrong, Have contacted the company and I am giving them the opportunity to correct. I will update you once they respond. I want to give them the benefit of the doubt, but it isn't looking good for them at this point.
I will most likely not be buying any products from them in the future. There are other options available.
Reason of review: Rebate check not cashable.
Monetary Loss: $10.
Preferred solution: Let the company propose a solution.
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